Delivery/refunds
Delivery Information
Standard UK delivery: £3.50
Free delivery on your first order when you create an account (new customers only).
Orders are typically dispatched within 1 working day.
Estimated delivery time after dispatch: 2 to 3 working days.
You will receive confirmation once your order has been dispatched.
At present, delivery is available within the United Kingdom only.
If your order has not arrived within a reasonable timeframe, please contact us and we will assist.
Returns & Refund Policy
Due to the nature of food products, items cannot be returned once opened.
If your order arrives damaged, incorrect, or with an issue, please contact us within 7 days of delivery and we will arrange a replacement or refund where appropriate.
For a quick message, please use the contact form on our website. If you need to attach photos, you can email us directly at: hello@spanmeals.co.uk.
To help resolve issues quickly, please include:
- Your order number
- A description of the problem
- Photos if the item was damaged
Our aim is to ensure you are satisfied with your purchase.